Operational Support Grade - HMP Morton Hall (Prison Support Role)

job description

Description & Requirements

As part of our prison support team, your work will be varied and help keep the prison moving. This is an active role involving a range of physical tasks such as lifting, carrying, standing, walking and lone working on day and night shifts.

You will not always be in contact with prisoners; contact depends on the specific prison. Full training and a supportive team are provided.

Driving duties are essential for certain establishments. Candidates must hold a full, valid UK driving licence for roles that require it.

Responsibilities

• Secure entry and exit of staff, visitors and vehicles
• Conduct searches of staff, prisoners, visitors and vehicles
• Escort vehicles and contractors around the prison site
• Allocate and collect staff keys and radios
• Patrol and search perimeter fence areas
• Operate the prison radio system and monitor CCTV, reporting suspicious activity
• Welcome and escort visitors; monitor and log mail; report contraband and preserve evidence
• Photograph prisoners, process property and parcels, supervise prisoners, assist officers, and deliver food using trolleys or electric tug vehicles
• Transport prisoners and escorts to destinations; collect mail; monitor the PIN phone system; maintain PIN phone request logs
• Understand and respond to national and local policies, incidents and emergencies

Salary and Hours

37 hour week with 20% unsocial hours allowance. Standard rates include night, evening, weekend and public holiday shifts on a rolling shift pattern.

Benefits

• 25 days annual leave, increasing to 30 days after 10 years (pro rated)
• 9 days bank, public and privilege holidays
• Paid Level 2 apprenticeship in customer service
• Generous Civil Service pension scheme
• Season ticket loans, retail discounts, Employee Assistance Programme, Cycle to Work scheme

Qualifications & Other Requirements

No formal qualifications are required. Good judgement, common sense, responsibility and teamwork are essential.

The role requires fluency in English; Welsh may be required in Wales.

Equality and Diversity Statement

We recruit by merit on the basis of fair and open competition in line with the Civil Service Code.